Season 12 Episode 19

ADP Country Head Wayne Francis on the challenges facing South African HR leaders

12 May 2025 · 11:50 min

In this Business Talk with Michael Avery interview, Wayne Francis discusses the South African labour market and why workers are confident in the future. Francis is the Country Head of South African Operations for ADP and boasts over 25 years of experience in leading operations, driving growth, and… assisting businesses with their transformation efforts. He has held multiple notable positions at leading companies, allowing him to refine and expand his knowledge. In this Business Talk interview, Francis outlines how he’d characterise the current state of South Africa’s labour market and what is driving these trends. Francis then explains the potential issues with overconfidence in the market and provides his thoughts on the low number of workers concerned about AI taking their jobs. He also discusses the top challenges facing South African HR leaders and the biggest opportunities he sees in the future. Francis concludes the interview by sharing his advice for business leaders preparing for the future of work in South Africa and how ADP can support them. Show more